Installation Guide for Windows

Obtaining Your Licenses

If you need to

• Obtain your licenses
• Transfer a license to another CPU
• Combine licenses
• Move toolboxes from one license to another
• Change a license registration
• Update your contact information

go to the MathWorks Web site at www.mathworks.com and click Support. On the support page, under Installation & Licensing, click the Get assistance link.

You can also obtain your PLP by contacting The MathWorks via:

• Access Login. Go to the MathWorks Web site at www.mathworks.com and click Access Login. If you have an Access Login, you can see all of your licenses.
• E-mail at service@mathworks.com.
• Telephone at 508-647-7000; ask for Customer Service. Customers outside North America should contact their local office. To find the phone number of one of our international offices, go to the MathWorks Web site at www.mathworks.com and click Contact Us at the top of the page.
• Fax at 508-647-7001.

Depending on you request, please have ready, or include in your e-mail or fax, these items:

• Your License Number.

• If you have not previously installed MATLAB at your site, you can find your License Number on the upper-right corner of the packing slip.

  If you have a previous version of MATLAB running at your site, you can obtain your License Number by entering the license command or the ver command at the MATLAB command prompt.

• Your e-mail address.
• The host ID of the server on which you intend to run the license manager (network installations only). To learn how to get a host ID, see Finding the Host ID on a Windows System.

Finding the Host ID on a Windows System

For network installations, you need to supply the host ID of the server on which you intend to run the license manager. On PCs running the Windows operating system, you use the Ethernet address or IP address as the host ID. To get this information, open a command prompt window and run the ipconfig command.

• C:\WINNT\system32\ipconfig /all
  

Note    Be sure to get the host ID of the system on which you plan to run the license manager, not the host ID of a client workstation.

Installing Additional Products

System Requirements